Clot de la Mota 38. 46730 Gandia. Valencia. Spain. +34 96 284 65 66

This statement is intended to inform our visitors and users of the personal data protection policy followed by PRINCIPAL HOTELES DEL MEDITERRANEO, S.L. in accordance with Regulation (EU) 2016/679 regarding the protection of persons with respect to the General Data Protection Regulation or "GDPR".


1.1 What is a cookie and what is it used for?

A cookie is a text file that is sent to your computer, phone or tablet web browser and that serves to store and recover information about the completed navegation. For example, remembering your username and password or your profile preferences.

1.2 Explanation about the different types of cookies

According to who manages them:

First-party cookies; these cookies are sent to your web browser from our hardware and web page domains.

Third-party cookies; these cookies are sent to your web browser from hardware or web page domains that we do not manage directly, but are managed by a third-party entity such as, for example, Google.

According to the amount of time they are active:

Session cookies; these remain in your web browser’s cookie archive until you have abandoned the web page, so that none of them stay in your device.

Persistent cookies; these do remain in your device and our web page reads them each time that you make a new visit. These cookies stop functioning once a certain time period has passed.

According to their purpose:

Strictly necessary cookies; these improve navigation and well-functioning of the web page.

Performance cookies; these allow us to measure and analyse statistically the use that is made of the service.

Functional cookies; these allow us to access the service with predefined characteristics depending on a series of different criteria.

Targeting cookies; These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

1.3 What are the types and uses of cookies at our web?

1.4 How to set up and disable cookies

You can allow, block or eliminate the cookies installed in your device directly from your web browser. If you do not allow the installation of cookies on your device, it is possible that your navigation experience will be impacted negatively.

You can allow, block or eliminate the cookies installed in your device directly from your web browser. If you do not allow the installation of cookies on your device, it is possible that your navigation experience will be impacted negatively.

You can find the instructions to block the cookies of your web browser by searching in internet using any search engine such as google, bing, yahoo, etc.

Type a phrase like “How to block cookies in my web browser”. Do not forget to include the name of your web browser either Chrome, Edge, Mozilla, Safari or Opera, etc.

Besides, you can configure the settings of our web cookies by clicking in the next button:


PRINCIPAL HOTELES DEL MEDITERRANEO SL (hereinafter Hotel Principal), a hotel in Gandia, with address at C / Clot de la Mota, 38. 46730 Playa de Gandia, with FISCAL CODE: B-96765581 and Telephone + 34 96 284 65 66 The email to contact for everything related to your personal data is


In the Hotel Principal we use your personal data only for the following purposes:

Booking manager, to manage the reservation in our hotel, as well as administrative and fiscal derivative procedures.

• Manage the provision of the contracted accommodation service, as well as additional services to the stay. The basis Legitimation is contractual to manage the stay.

• Manage the conduct of surveys related to the quality of the services provided. The basis Legitimation is the legitimate interest.

Web contact forms for the hiring of stays, events, galas, celebrations. Your data will be used to contact you and send you the technical and commercial information requested. The basis Legitimation is contractual for the management of the stay and/or the event.

• Manage the sending of commercial communications by electronic and / or conventional means, unless the user indicates otherwise by checking the corresponding box or showing his opposition to said treatment. The basis Legitimation is the legitimate interest and the express consent.

• Curriculum vitae, your data will be used to participate in the personnel selection procedures carried out by the company. The basis Legitimation is the express consent.

• Part of the services that the Hotel Principal website offers use cookies. The cookie is a small text file that the server can save on a computer's hard drive to store some type of information about the user. The cookie can only be read by the website that sent it to the PC computer equipment. It is not an executable file nor can it propagate or contain a virus. Hotel Principal uses this data with the ultimate goal of improving its services. The information that Hotel Principal stores through this mechanism allows the user to be recognized in his / her different visits to the website. The user can configure his browser to accept or reject cookies however Hotel Principal advises and appreciates that you activate the acceptance of cookies in order to obtain more precise data that allow improving the content and adapting it to the user's preferences. Hotel Principal is not responsible for the fact that the deactivation of cookies prevents the proper functioning of the page. The basis Legitimation is the legitimate interest and the express consent.


The data will be preserved such as follows:

Management of bookings, personal data to which you have access will be treated the time necessary to fulfill the purpose for which they were collected. After this, the Hotel Principal will keep the personal data when they are no longer relevant for the purposes, duly blocked, for making them available to the competent Public Administrations, Judges and Courts or the Public Prosecutor's Office during the conservation periods provided by law. Hotel Principal will proceed to the physical deletion of your data once these deadlines have elapsed.

Sending commercial communications by electronic means (emails) and / or conventional means, we will continue to send you information as long as you do not request cancellation in any of the communications sent.

Contacts related with events, will be stored for 24 months as long as there is no continuity in the commercial relationship.

Curriculum vitae, will be stored for 24 months.


You have the right to obtain confirmation about whether or not we are processing personal information about you at the Hotel Principal. You also have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

You can request to limit the processing of your personal data, oppose it, request the portability of your data, as well as not be subject to automated individual decisions, through the following means:

By sending a written request to the postal address or email address indicated above.

Hotel Principal will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. Take into account that you can submit a claim to the supervisory authority at any time.


The personal data we treat has been provided directly by you through the different forms available on the website.

The Hotel Principal will deal with the following data:

• Identifying data: name, surnames.

• Contact information: Postal address, mobile phone, email address.

• Personal characteristics data: date of birth, nationality.

• Preferences data.

• Geolocation data.

• Type of device.

• Data of the credit card, necessary to make the payment of the reservation or to guarantee it, as well as to pay for the stay or the services associated with it.